The Hiring Manager’s Guide To Job Interviewing

We work with insurance organizations of all shapes and sizes...

• Large nationally known organizations
• Regional medium sized organizations
• Very small organizations operating in just one to three states
• Well-established organizations to true start-ups
• Organizations with highly structured human resource, recruiting and/or talent acquisition departments
• Organizations with no structured recruiting function

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Our goal is to serve as a resource to all of these different organizations, to tailor our service to each client’s respective needs. We have had the opportunity to work with smaller insurance organizations that have sought out guidance in the actual interview process.  

Let’s face it, some of the industry's brightest and best readily admit that interviewing is simply not their forte. So with those industry professionals in mind, I’ve assembled some resources that you might find helpful as you prepare to interview candidates for your job opening. 

There are over 7,000 books about interviewing and recruiting. Here are a few top choices that I would recommend:

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Title: Successful Interviewing and Recruitment
Author: Rob Yeung

Teaches managers how to structure the interview, spot exceptional candidates, and hire only those who will add value to the business

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Title: Knock ‘em Dead, Hiring the Best
Author: Martin Yate

This book is directed towards hiring managers rather than recruiters. However, since recruiters must often coach hiring managers on how to make good decisions, this serves as a "train the trainer" manual.

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Title:  Hire with your Head
Author: Lou Adler
Adler approaches hiring from the perspective of a long-time recruiter who has seen recruiting undergo massive change. His approach is thorough and straightforward.

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Title: 96 Great Interview Questions
Author: Paul Falcone
What Falcone presents is an entire philosophy of interviewing that is the exact opposite of the canned question approach. It's full of examples and explains why these questions work and how to interpret the answers correctly.

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Title: How to Spot a Liar
Authors: Gregory Hartley & Maryann Karinch
Many people—including some in law enforcement—swear by these techniques, so they're worth learning and trying. 

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Title: Hiring for Attitude
Author: Mark Murphy
This book explains how the hiring and interview process must change so that companies can weed out candidates whose attitude will create failure.  

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Another recommendation by way of a quicker read would be this guide created by Careerbuilder:
The Hiring Manager’s Complete Interviewing Guide

Scot Dickerson, CPC | President | Capstone Search Group